Start Your Journey

We Don't Provide a Test, We Provide a Service


       A pharmacogenomic test is only one part of the holistic service we provide to our patients. Patients embark on a patient journey, where they will be along side our pharmacists every step of the way. From explaining what your genetic test results mean to following up with you weeks after medication changes have been made, our pharmacists are here to truly ensure that you are met with the best medication for YOU!


        Here is what a typical 3 Stage Patient Journey entails:

Stage 1: Your Purchase and Onboarding




  • Pharmacist call for a brief discussion
  • Consent documents are forwarded electronically
  • DNA Testing Kit is sent to you with instructions and a return envelope
  • You send your sample back to us at your leisure

Stage 2: Genetic Test and Pharmacist Interpretation

  • Our Lab does a a genetic analysis to determine your unique genetic makeup and SNPs
  • Your Genetic Profile is uploaded to our system
  • Your Pharmacist reviews and interprets your Genetic Profile (watch the video to see how pharmacists do this and why their expertise so important)
  • Your Pharmacist prepares a recommendation
  • They reach out to you and your doctor do discuss their recommendations based on strong pharmacogenomic evidence

Stage 3: Medication Changes


  • Your Doctor changes your prescription
  • As you begin with your new medication, your Pharmacist will guide you throughout the entire process (i.e. how to taper and titrate your medication, manage side effects, etc)
  • Your Pharmacist will reach out to you even months after you've changed your prescription to make sure your medication is working
  • Your Pharmacist is always available to you and your doctor!