FAQ


1. What is Rx Report™ Manulife Pharmacogenomic Panel?

Rx Report™ is a genetic drug compatibility test offered by Personalized Prescribing Inc. to identify the most effective medications with the least number of side effects.


2. Which drugs are tested?

Click here to see our Drug List.


3. How long does the test analysis take?

It takes 5-7 business days to complete the analysis after we receive your saliva sample at our laboratory.


4. How much does the test cost?

Purchase Your test If you a Manulife Plan Member, the cost is $399 plus HST compared to the website price of $499 plus HST.


5. How do I collect my DNA sample?

Sample collection instructions will be sent to you with the DNA sample kit. You need to follow the instructions to collect sample and call Purolator to send the sample back to our laboratory.


6. Are there any special instructions before collecting the sample?

Please do not eat or drink for 30 minutes before taking the sample. Also, it is better to brush your teeth 30 minutes before you collect the saliva.


7. Do I have to pay for the shipment?

No, the shipment charge is included in the plan.


8. How can I see my results?

Your summary report will be sent via email by our pharmacist. A link with your unique login ID and password will also be sent to you to view your genetic report.


9. How accurate is the test?

The genetic test analysis is 99.99% accurate. However, the interpretation of the test results is done by our pharmacists. They use the latest scientific publications and evidences available in various scientific platforms to interpret the test results and provide recommendations.


10. Is there any scientific evidence behind the test?

Rx Report™ test is supported by compelling scientific evidence available on multiple health sciences platforms such as PharmGKB, Clinical Pharmacogenetics Implementation Consortium (CPIC), Food and Drug Administration (FDA), etcetera. The tests analyze up to 54 genes and 104 genetic variations. 


11. Can I have consultations with a pharmacist before my test?

Our pharmacists are available any time before or after the test to answer your questions. The pharmacists are also happy to work with your physicians to help select the right medication and dosage for you. Please send your enquiry at pharmacist@personalizedprescribing.com


12. How can you ensure my privacy?

All information that you provide is kept private and confidential, and information is only used on an aggregate level (for statistical purposes) to improve our services, showcase medication response patterns via research publications, and inform the care of future patients. In addition, because of the Genetic Anti-Discrimination Act passed in April 2017, no person or entity may discriminate against any individual based on their genetic information.


Still Have Questions? Please feel free to contact us by phone or email 1(844) 943-0210 info@personalizedprescribing.com

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