FAQs


FAQ – Healthcare providers

FAQ – Insurance Companies & Benefits Providers

FAQ – Disability Managers & Rehabilitation Organizations

FAQ – Employers & Plan Sponsors


FAQ – Healthcare providers

1. What is Rx Report™?

Rx Report™ is a pharmacist-assisted genetic drug compatibility test offered by Personalized Prescribing Inc. to identify the most effective medications with the least number of side effects.

2. Which drugs are tested?

Click HERE to see our Drug List.

3. How long does the test analysis take?

It takes 5-7 business days to complete the analysis after we receive your saliva sample at our laboratory.

4. How much does the test cost?

The website price is $499 plus HST. However, some insurance companies cover the test, and if purchased using the insurance company’s web portal, the price is $399 plus HST.

5. How do patients collect their DNA sample?

Sample collection instructions will be sent to them with the DNA sample kit. They need to follow the instructions to collect sample and call Purolator to send the sample back to our laboratory.

6. Are there any special instructions before collecting the sample?

Patients should not eat or drink for 30 minutes before taking the sample. Also, it is better they brush their teeth 30 minutes before they collect the saliva.

7. Do patients have to pay for the shipment?

No, the shipment charge is included in the plan.

8. How do patients see their results?

The pharmacist sends the summary report via email. A link with the patient’s unique login ID and password will also be sent to them to view their genetic report.

9. How accurate is the test?

The genetic test analysis is 99.99% accurate. However, the interpretation of the test results is done by our pharmacists. They use the latest scientific publications and evidence available in various scientific platforms to interpret the test results and provide recommendations.

10. Is there any scientific evidence behind the test?

Rx Report™ test is supported by compelling scientific evidence available on multiple health sciences platforms such as PharmGKB, Clinical Pharmacogenetics Implementation Consortium (CPIC), Food and Drug Administration (FDA), etcetera. The tests analyze up to 54 genes and 104 genetic variations. 

11. How do you ensure my patients privacy?

All information that is provided is kept private and confidential, and information is only used on an aggregate level (for statistical purposes) to improve our services, showcase medication response patterns via research publications, and inform the care of future patients. 

In addition, because of the Genetic Anti-Discrimination Act passed in April 2017, no person or entity may discriminate against any individual based on their genetic information.

FAQ – Insurance Companies & Benefit Providers

1. What is Rx Report™?

Rx Report™ is a pharmacist-assisted genetic drug compatibility test offered by Personalized Prescribing Inc. to identify the most effective medications with the least number of side effects.

2. Which drugs are tested?

Click HERE to see our Drug List.

3. How long does the test analysis take?

It takes 5-7 business days to complete the analysis after we receive your saliva sample at our laboratory.

4. How much does the test cost?

The website price is $499 plus HST. However, some insurance companies cover the test, and if purchased using the insurance company’s web portal, the price is $399 plus HST.

5. How do patients collect their DNA sample?

Sample collection instructions will be sent to them with the DNA sample kit. They need to follow the instructions to collect sample and call Purolator to send the sample back to our laboratory.

6. Are there any special instructions before collecting the sample?

Patients should not eat or drink for 30 minutes before taking the sample. Also, it is better they brush their teeth 30 minutes before they collect the saliva.

7. Do patients have to pay for the shipment?

No, the shipment charge is included in the plan.

8. How do patients see their results?

The pharmacist sends the summary report via email. A link with the patient’s unique login ID and password will also be sent to them to view their genetic report.

9. How accurate is the test?

The genetic test analysis is 99.99% accurate. However, the interpretation of the test results is done by our pharmacists. They use the latest scientific publications and evidence available in various scientific platforms to interpret the test results and provide recommendations.

10. Is there any scientific evidence behind the test?

Rx Report™ test is supported by compelling scientific evidence available on multiple health sciences platforms such as PharmGKB, Clinical Pharmacogenetics Implementation Consortium (CPIC), Food and Drug Administration (FDA), etcetera. The tests analyze up to 54 genes and 104 genetic variations. 

11. How do you ensure my patients privacy?

All information that is provided is kept private and confidential, and information is only used on an aggregate level (for statistical purposes) to improve our services, showcase medication response patterns via research publications, and inform the care of future patients. 

In addition, because of the Genetic Anti-Discrimination Act passed in April 2017, no person or entity may discriminate against any individual based on their genetic information.

FAQ – Disability Managers & Rehabilitation Organizations

1. What is Rx Report™?

Rx Report™ is a pharmacist-assisted genetic drug compatibility test offered by Personalized Prescribing Inc. to identify the most effective medications with the least number of side effects.

2. Which drugs are tested?

Click HERE to see our Drug List.

3. How long does the test analysis take?

It takes 5-7 business days to complete the analysis after we receive your saliva sample at our laboratory.

4. How much does the test cost?

The website price is $499 plus HST. However, some insurance companies cover the test, and if purchased using the insurance company’s web portal, the price is $399 plus HST.

5. How do patients collect their DNA sample?

Sample collection instructions will be sent to them with the DNA sample kit. They need to follow the instructions to collect sample and call Purolator to send the sample back to our laboratory.

6. Are there any special instructions before collecting the sample?

Patients should not eat or drink for 30 minutes before taking the sample. Also, it is better they brush their teeth 30 minutes before they collect the saliva.

7. Do patients have to pay for the shipment?

No, the shipment charge is included in the plan.

8. How do patients see their results?

The pharmacist sends the summary report via email. A link with the patient’s unique login ID and password will also be sent to them to view their genetic report.

9. How accurate is the test?

The genetic test analysis is 99.99% accurate. However, the interpretation of the test results is done by our pharmacists. They use the latest scientific publications and evidence available in various scientific platforms to interpret the test results and provide recommendations.

10. Is there any scientific evidence behind the test?

Rx Report™ test is supported by compelling scientific evidence available on multiple health sciences platforms such as PharmGKB, Clinical Pharmacogenetics Implementation Consortium (CPIC), Food and Drug Administration (FDA), etcetera. The tests analyze up to 54 genes and 104 genetic variations. 

11. How do you ensure my patients privacy?

All information that is provided is kept private and confidential, and information is only used on an aggregate level (for statistical purposes) to improve our services, showcase medication response patterns via research publications, and inform the care of future patients. 

In addition, because of the Genetic Anti-Discrimination Act passed in April 2017, no person or entity may discriminate against any individual based on their genetic information.

FAQ – Employers & Plan Sponsors

1. What is Rx Report™?

Rx Report™ is a pharmacist-assisted genetic drug compatibility test offered by Personalized Prescribing Inc. to identify the most effective medications with the least number of side effects.

2. Which drugs are tested?

Click HERE to see our Drug List.

3. How long does the test analysis take?

It takes 5-7 business days to complete the analysis after we receive your saliva sample at our laboratory.

4. How much does the test cost?

The website price is $499 plus HST. However, some insurance companies cover the test, and if purchased using the insurance company’s web portal, the price is $399 plus HST.

5. How do patients collect their DNA sample?

Sample collection instructions will be sent to them with the DNA sample kit. They need to follow the instructions to collect sample and call Purolator to send the sample back to our laboratory.

6. Are there any special instructions before collecting the sample?

Patients should not eat or drink for 30 minutes before taking the sample. Also, it is better they brush their teeth 30 minutes before they collect the saliva.

7. Do patients have to pay for the shipment?

No, the shipment charge is included in the plan.

8. How do patients see their results?

The pharmacist sends the summary report via email. A link with the patient’s unique login ID and password will also be sent to them to view their genetic report.

9. How accurate is the test?

The genetic test analysis is 99.99% accurate. However, the interpretation of the test results is done by our pharmacists. They use the latest scientific publications and evidence available in various scientific platforms to interpret the test results and provide recommendations.

10. Is there any scientific evidence behind the test?

Rx Report™ test is supported by compelling scientific evidence available on multiple health sciences platforms such as PharmGKB, Clinical Pharmacogenetics Implementation Consortium (CPIC), Food and Drug Administration (FDA), etcetera. The tests analyze up to 54 genes and 104 genetic variations. 

11. How do you ensure my patients privacy?

All information that is provided is kept private and confidential, and information is only used on an aggregate level (for statistical purposes) to improve our services, showcase medication response patterns via research publications, and inform the care of future patients. 

In addition, because of the Genetic Anti-Discrimination Act passed in April 2017, no person or entity may discriminate against any individual based on their genetic information.