Personalized Prescribing Inc.


Our Story

Our founder, Mark Faiz, experienced a turning point in his life 30 years ago when a very good friend’s life completely unravelled due to a mental health condition.  Mark was left frustrated, bewildered and feeling helpless. This began his 20-year journey of self-education, which convinced him that mental illness is no different from other health conditions, except that it is an ailment of the brain, the most complex organ.

In 2014, Mark and two genetic scientists started a pharmacogenetic testing company. However, by 2017 Mark started realizing that the genetic testing they were doing, while effective for other conditions, was not effective for mental health patients. So, Mark left to focus solely on figuring out how to help people with mental illness.

Since 2018, Mark and his team have been working on “second generation pharmacogenomics” that not only investigates metabolic genes but also brain receptors (the target for medication) and the interactivity or “pathways” between them. In fact, they’ve developed proprietary algorithms that map the pathways for the various genes and drugs.

The other issue Mark wanted to address with this new company was the frustration patients felt when they were left to interpret long reports with no specific drug recommendations. That’s why Mark decided to invest in hiring and training pharmacists.

Today, only Personalized Prescribing provides “second generation” pharmacogenomic testing and assigns a pharmacist to each patient. They speak to them prior to testing, walk them through the results, explain why their meds aren’t working, and what they should be taking, and are available to speak to the patient’s health professional.

They have been recognized by both doctors and major benefit providers, but most of all, by their happy patients. Mark and the team pride themselves on their 5-star google reviews, but more than anything they simply love hearing how relieved and thankful their patients are. They’ll tell you, “There is no better job.”

Meet Our People


Our Founder

Mark Faiz

Mark Faiz

Founder, President and CEO

Mark is an engineer and a mathematician by training. He’s applied his thirst for solving challenges in a systematic, analytical way to his passion for helping people suffering unnecessarily from anxiety and depression.

Mark has stubbornly built Personalized Prescribing Inc. with the simple mandate of doing whatever it takes to address this challenge effectively. He believes that if you fix the problem, you will have happy clients, and they will ensure you have a viable business. Mark’s patient-first philosophy is enthusiastically shared by the whole team.

Our Pharmacists

Our outstanding team of pharmacists strive to provide patient-centered care that is tailored to the unique needs of each individual. By optimizing medication therapy and providing ongoing support and education, they help patients achieve better health outcomes and improve their overall quality of life.

Sandra Hanna

Sandra Hanna

Lead Clinical Pharmacist

Cindy Hsieh

Cindy Hsieh

Clinical Pharmacist

Sara Temkit

Sara Temkit

Clinical Pharmacist

Sanjida Ahmed

Sanjida Ahmed

Director of Operations

Feng Zhou

Feng Zhou

Laboratory Director

Mauro Contreras

Mauro Contreras

Laboratory Assistant

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